Just purchased photoshop and getting these errors every time I try to download?Error code P1Error code P1Error code P1Error code P1tried the CC cleaner and nothing works and even tried redownloading multiple times, restarted my pc as well???

Participant

Answered

Just purchased photoshop and getting these errors every time I try to download?

Just purchased photoshop and getting these errors every time I try to download?

tried the CC cleaner and nothing works and even tried redownloading multiple times, restarted my pc as well???

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Correct answer jane-e

Here is the Adobe Help file on Error code P1:

Correct answer

Community Expert

Here is the Adobe Help file on Error code P1:

Inspiring

Are you trying to download directly or through the Creative Cloud app?

Participant

both..been trying all day with no luck. refunded as customer support just suggest everything you guys did. cheers anyways

Community Expert

Participant

like I said, none of the cc cleaner works nor does re downloading.

A

Anonymous

Hi

Do you have an Administrator account on the PC

Try downloading Photoshop from here