Skip to main content
Zlata Vlasova
Participant
January 26, 2018
Answered

Как отменить подписку и вернуть деньги.

  • January 26, 2018
  • 2 replies
  • 3240 views

Здравствуйте!
26.01.2018 г. купил подписку "Creative Cloud Photography plan" на один месяц.

Хочу отменить подписку и вернуть деньги, потому что мой компьютер не соответствует минимальным системным требованиям для Lightroom CC.

Как вернуть деньги?

Correct answer John T Smith

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

2 replies

Participant
September 15, 2021

Я хочу повернути свої гроші 

John T Smith
Community Expert
Community Expert
September 15, 2021

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 26, 2018