Kaleido Fx 4 Installation pro

in support of @Kanikas's suggestions, you need a cc subscription, and you need to have purchased that ps plugin using the same adobe id.

to confirm you did that, check that your account - https://account.adobe.com shows both.

if you did not use the same adobe id for both, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

Hi there, 

Do you have an active Creative Cloud subscription? Please make sure you are signed in with the correct Adobe ID. 

You may also try steps shared this link for help:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Do let us know the outcome. 

Thanks 

Kanika