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m_33458
Participant
July 7, 2025
Question

Keep getting verification codes to use free Adobe Acrobat Reader

  • July 7, 2025
  • 1 reply
  • 143 views

I purchased 2024 Photoshop Elements and Premier Elements installed with computer purchase. I then downloaded Adobe Acrobat Reader.  I am never asked for account verification code when using Photoshop or Premier Elements, but whenever I try to use the free Reader, I am asked for account verification code. My email is being flodded with Adobe verification codes. How can I stop this?

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 7, 2025

    verify your identity and the prompts should stop and that device.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    July 7, 2025

    m_334568, thanks for posting your concern about account verification requests from Adobe. I can confirm for you that the e-mail address associated with the account you used to post to this public discussion forum has not yet been verified. Please see https://adobe.ly/4nCZxms for information on how to complete the verification process, m_33458. ^JW

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