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V
vesak9228797
Participant
December 23, 2016
Answered

Keep rejecting password

  • December 23, 2016
  • 1 reply
  • 494 views

I try to download free try of Indesign. Creative Cloud Installer wants to make changes but do not accept my password. I have taken new password and CC has accepted the new password. But it rejects it when I try to install. Again and again. I am using Safari Versio 10.0.2.

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Correct answer kglad

that's your mac, not adobe, password.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 23, 2016

that's your mac, not adobe, password.

    nikitaz37297566
    nikitaz37297566
    Participant
    January 4, 2017

    I just struggled with this for like an hour. THANK YOU FOR POSTING THIS! Solved my problem in two seconds. Whew.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 4, 2017

      you're welcome.

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