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Gene18
Participant
November 24, 2013
Question

Keeping Programs when converting to Windows 7

  • November 24, 2013
  • 1 reply
  • 356 views

I have Adobe Acrobat 9.5.5, I have had it so long I don't even remember when I got it.  I'm converting from Windows NT to Windows 7.  The install procedure for new operating system says I need to re-install programs after converting.  How can I re-install Abode Acrobat 9.5??

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 24, 2013

    if you follow all 7 steps (especially steps 1,2 and 3) and that acrobat pro, you can download here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

    and activate with your serial number.

    if you have a problem (error message, unavailable page or you are offered a current adobe version), you did NOT follow the directions.

    the most common problem is failing to meticulously follow directions 1,2 and/or 3 which are needed to add an adobe.com cookie to your computer that allows you to download directly without using the akamai download manager.

    again, follow the directions and you'll have no problem.

    G
    Gene18Author
    Participant
    November 25, 2013

    Is there any way to get my serial number out of the software I have loaded.  Have been unable to locate the email that it came in??

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 25, 2013

    here are the prefered ways to find your serial number, http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

    but if your software is loaded and that's your only access, http://forums.adobe.com/thread/524119

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