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D
DeesigNor
Participant
January 24, 2012
Question

Laptop Crashed, how do I deactivate Illustrator so I can load it onto my new laptop?

  • January 24, 2012
  • 1 reply
  • 884 views

My laptop died. I have Illustrator CS4 Student version on it. I bought a new laptop. How do I deactivate Illustrator from the dead laptop if I cannot access it so I can re-install it onto my new laptop? I already have Illustrator installed on the PC as well.

Thanks.

    This topic has been closed for replies.

    1 reply

    Jeri H
    Adobe Employee
    Jeri H
    Adobe Employee
    January 24, 2012

    You can contact Support to have them deactivate the software for you. I recommend our Activation chat, which you can access at http://www.adobe.com/support/contact/?issue=myOptions_activate.

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