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Participant
March 26, 2020
Answered

Laptop died and replaced motherboard need to reload creative cloud suite

  • March 26, 2020
  • 1 reply
  • 379 views

Hi All,

I have my Adobe creative cloud loaded on my laptop and my desk computer. The Laptop died and was under warranty so they replaced the motherboard and now I have to reload the adobe creative cloudback onto the laptop. Is there something special I need to do as we are limited to loading on two computers which I have done but now need to re-load.

    This topic has been closed for replies.
    Correct answer Tacafy大尉

    Hi,
    You do not need to do anything special.
    If you replace the HDD and Creative Cloud is gone,
    There is no problem if you download and install Creative Cloud again.
    You may need to log in again, but you can forcefully deauthorize your PC.

     

    Please also refer to this article.

    On how many computers can I use my Creative Cloud subscription?

    1 reply

    Tacafy大尉
    Tacafy大尉Correct answer
    Legend
    March 26, 2020

    Hi,
    You do not need to do anything special.
    If you replace the HDD and Creative Cloud is gone,
    There is no problem if you download and install Creative Cloud again.
    You may need to log in again, but you can forcefully deauthorize your PC.

     

    Please also refer to this article.

    On how many computers can I use my Creative Cloud subscription?