Laptop Hardrive was replaced, cannot locate purchased suite CD

Question

Recently my laptop's hardrive had to be replaced, and my original CD has been misplaced. How can I reinstall the creative suite I purchased and it's components? I purchased this products, back in October 2012, please see the verification email below:

---------- Forwarded message ---------- From: identit-e Customer Service <custserv@identit-e.com> Date: Mon, Oct 15, 2012 at 6:57 PM Subject: Your Adobe Student Teacher Edition Serial Number(s) To ((removed)) Date: October 15, 2012 To: Amalia kotlicky Email: ((removed)) Regarding Product: Adobe Design Standard CS6 Win UE Your Product Code: ((removed -)) Status: Your request for eligibility verification was accepted. Serial Number(s): Adobe Design Standard CS6 Win UE: [REMOVED] PLEASE retain the Serial Number(s) for future installations of your product. If you have questions about your product or the installation process contact: Adobe Technical Support . • Phone: +44 (0) 870 735 Regards, Customer Service Identit-e, LLC.

I am not longer a student as Morgan University, however I am currently enrolled at Community College of Baltimore County and will be attending Marymount University in Arlington, VA in the fall as in the Interior Design Bachelor Degree Program. I need these programs to be accessible to work on my transfer portfolio due June 17th.

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Pattie-F · Answer

You can install the software on two computers (but only use it on one at a time), so if you have only installed it once, just download the program and install it and then enter your serial number.

Details:

You can install and activate (purchased) perpetual software two computers of the same type (mac or pc), as long as you only use it on one at a time. (lightroom is the exception as it is a multi platform product, so it can be installed on pc and mac platforms)

It is a good practice to deactivate software on a computer where it will no longer be used, especially before giving away or selling the computer, or reformatting the hard disk. Please see this link: how to deactivate software. This frees up one activation so you have the option to install the software on another computer at any time.

If you don't have access to your previous computer because you replaced a hard drive, upgraded your operating system, formatted your computer before deactivating your software, or your computer died, you can ask Adobe Support to help you deactivate from a machine you cannot access. Have your serial number or Adobe ID ready, and then contact us.

To load the software on another computer , download and install it as you did on the first computer. Then enter your serial number to activate it.

You can download the creative suite from here:

Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 , CS4 Web Standard | CS3 | CS2

or here

CS 3 , 4, 5, 6 :

http://prodesigntools.com/adobe-cs6-direct-download-links.html

http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

If you registered your purchased Adobe software upon activation, you should be able to find the serial number in your Adobe account. Please see these links for assistance:

Find your serial number quickly

Adobe Licensing Website | Serial numbers | Orders | Accounts

Pattie

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