Laptop version of Creative Cloud suddenly thinks I was using a trial version and now it’s expired?

Question

I have a Creative Cloud account which works fine on my phone, but on my laptop Adobe has suddenly started indicating that my trial version has expired and do I want to buy an account. No, I already have one, I had no trial version. If it's a trial version what am I making monthly payments towards? Please contact me to straighten this out. I have tried everything, spent complete days trying to resolve this issue but to no use. Thanks
Brady Blake

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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