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Participant
March 12, 2021
Question

Latest PS update keeps failing

I'm on version 22.2.0 of  Photoshop and trying to install the latest update but the update keeps failing.    My question is how do I fix this?  Also, where can I find the code to tell me why the update is failing? My computer is running Windows 10.

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1 reply

kglad
Community Expert
Community Expert
March 13, 2021

is there an error message?

 

if yes, what is it.  if no:

 

you need:

 

Processor Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later
Operating system Windows 10 (64-bit) version 1809 or later; LTSC versions are not supported

 

if you think you have that click the start button>type winver>embed* a screenshot of the winver window.

 

 

*

 

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