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Participant
December 6, 2016
Answered

Licence

  • December 6, 2016
  • 1 reply
  • 228 views

Bonjour,

J'ai dû changer d'ordinateur en septembre (bris) et c'est comme si ma licence n'avait pas été désactivé...je ne suis pas capable de la prendre pour mon nouveau portable. Comment je fais pour canceller la licence sur l'ancien portable et la mettre sur mon nouveau!

Merci!

This topic has been closed for replies.
Correct answer John T Smith

When you have a non-functioning computer and can't deactivate a serial number

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
December 6, 2016

When you have a non-functioning computer and can't deactivate a serial number

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990