Participating Frequently

Answered

Licence activation

Forum|Forum|10 years ago
November 8, 2015
2 replies
812 views

Hello,

I'm french, i've a problem, i want work with my new abonnement on indesign, but my licence activation doesnt work because it is not yet activated, I have a job to go and I can not work , then I pay!

Please help me!!

Creative Cloud

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Correct answer Sheena Kaul

I can not call this number , I am in France

Please see the private message I sent

Sheena Kaul

Community Manager

Hi,

The Adobe Id on the forums has a CC membership for Indesign.

Are you having troubles activating the same?

Regards,

Sheena

H

herminec38629630Author

Participating Frequently

Hi, sorry for my english,

my license is still not active after a week ... I need it for the weekend !!

Sheena Kaul

Community Manager

Are you getting trial version or any other error message?

If possible, please post a screenshot of the error message.

kglad

Community Expert

you should allow, at least, one business (pst) day for your payment to be processed. you can check, Adobe ID

if there's a problem with your payment/processing, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

H

herminec38629630Author

Participating Frequently

Hello, my license is still not active , since 5 days now I pay a subscription I should have the opportunity to work on the software!

kglad

Community Expert

what did adobe support say?

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