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October 27, 2016
Answered

licence Adobe acrobat 11

  • October 27, 2016
  • 1 reply
  • 494 views

Hello,

My computer is dead and i schedule to buy a new one.

I had a Adobe acrobat 11pro installed on it, can i retrieve it and install it freely on the new one.

Respectfully

Thomas

    This topic has been closed for replies.
    Correct answer John T Smith

    When you have a non-functioning computer and can't deactivate

    Be sure to ONLY ask for activation support to adjust your activation count

    Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a way to go to a page to download Adobe programs if you don't have a disc or drive

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2222942 may help

    That is, of course if your version will even install on a new computer

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 27, 2016

    When you have a non-functioning computer and can't deactivate

    Be sure to ONLY ask for activation support to adjust your activation count

    Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a way to go to a page to download Adobe programs if you don't have a disc or drive

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2222942 may help

    That is, of course if your version will even install on a new computer

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems