Licencing Photoshop Elements 2022 lost last week

Forum|Forum|11 months ago
February 4, 2025
3 replies
1061 views

Good morning,
Until last week I was using Photoshop Elements 2022 which I purchased. Suddenly it no longer works and my account states that I don't have a license!
Did ADOBE not clean up a little too quickly?
THANKS

Good morning,

Until last week I was using Photoshop Elements 2022 which I purchased. Suddenly it no longer works and my account states that I don't have a license!

Did ADOBE not clean up a little too quickly?

THANKS

Bug

Nancy OShea

Community Expert

If you changed the primary email attached to your Elements account, log-in with it below.

https://account.adobe.com/products

NOTE: Products are different from subscription Plans.

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

do you see an option to license pse 2022 when trying to open it?

P

PASCAL22728057anytAuthor

Participating Frequently

No, the home page offers me to edit photos and when I click it spins non-stop.

kglad

Community Expert

what makes you think it's unlicensed? ie, open pse, click help and see if activate/sign-in or deactivate/sign-out is clickable. DON'T click on deactivate/sign-out.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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