Skip to main content
hyunjaec58680995
Participant
September 28, 2017
Answered

License issue with Adobe invitation

  • September 28, 2017
  • 1 reply
  • 253 views

Hi,

I currently got a invitation from my IT manager. I installed a Creative Cloud following the instruction, but all apps that I want to install show as ‘try’. And they start 7-days trial after I opened them. My IT manager said I should have a full access for creative cloud.

This topic has been closed for replies.
Correct answer John T Smith

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Since you received an internal invitation, I think that means you have a TEAM account

-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help

-manage your team account https://forums.adobe.com/thread/2107090

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 28, 2017