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fred_ransquin
Participant
February 13, 2014
Question

license problem when starting photoshop cc

  • February 13, 2014
  • 1 reply
  • 349 views

i bought photoshop and lightroom and intalled on my mac

combined offer for the two products

lr starting well  but ps cc doesn't want to start and link to ps cc evaluation download

This topic has been closed for replies.

1 reply

S
Adobe Employee
shahnawaz319
Adobe Employee
September 5, 2014

Hi fred,

Please follow the below mentioned steps to get that working :

  • Open the Adobe Application Manager (AAM).
  • If applicable, let AAM complete any automatic updates and restart itself.
  • Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
  • Open a CS6 application (e.g. InDesign CS6).
  • If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.

or follow the below mentioned KB for latest creative cloud desktop app :

Sign out, Sign in | Creative Cloud Desktop app

Thanks.

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