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hamadnah300
Participating Frequently
July 10, 2016
Question

License purchase not Activate

  • July 10, 2016
  • 3 replies
  • 533 views

Dear

on date 08-07-2016 i already paid  SR 37.85 For Digital River  but my adobe system ( Photoshop & llightroom  in my computer  not update , also today 10-07-2016  i do the same  and i paid same amount  and still my system not update and not working properly ,the message wich i receive from the system  asked to purchase the license .

please help

Thank you

Message was edited by: nasser hamadnah

    This topic has been closed for replies.

    3 replies

    Akash Sharma
    Legend
    July 13, 2016
    ssprengel
    Inspiring
    July 10, 2016

    Digital River is an Adobe Authorized payment gateway in Ireland and you are apparently purchasing a Photography Plan at US$10/month or Saudi Riyal 37.85/month. Have you looked at your account on www.adobe.com <http://www.adobe.com> / Manage account to see if you have a Photography Plan assigned to it, yet?

    hamadnah300
    Participating Frequently
    July 13, 2016

    I Paid for Digital River Ireland this company related for Adobe

    I receive acceptance for Amount , but my adobe even not updated and not

    working , the massage i receive ( see the attached )

    dj_paige
    Legend
    July 10, 2016

    We don't know what digital river is ...

    Did you enter your serial number when you launched Lightroom?

    What is the exact error message you get from Lightroom?