license subscription renewal

Forum|Forum|3 years ago
May 11, 2022
2 replies
247 views

Hello!
I need your help.
I previously bought a licensed subscription and the next payment was not debited, because I am from Russia. how can i pay for the subscription ?

This topic has been closed for replies.

kglad

Community Expert

this is being handled on a case-by-case basis.

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

thatsmauri

Community Expert

Hi MARGARITA24396295us19,

please be aware that this is mainly a public user-to-user forum. We are not able to help you with any billing, account or subscription issues directly. You will need to contact Adobe Customer Care for assistance:

https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble' icon (below is how it looks) on the bottom right to initiate a Chat.

Best regards,
Maurice

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