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Z
zk1
Participant
December 8, 2014
Question

License Transfer for Production Premium CS5 - form has been filled out, how do I upload and file a case?

  • December 8, 2014
  • 1 reply
  • 174 views

Hi guys,

I would like to transfer my license to another person, we have both filled out the form but the helpline isn't working, the chat has been unavailable for the past 5 days so how do I upload it and file a case so the new owner can register the product in their name?

Thank you

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 8, 2014

    this is the help available online, Transfer an Adobe product license

    if you've already followed those steps and need more help, you'll need to contact adobe support by clicking this link and then clicking 'still need help', https://helpx.adobe.com/contact.html

    Z
    zk1Author
    Participant
    December 9, 2014

    Thank you for your response. Unfortunately that is the help 'chat' the link takes me to and it has been unavailable for quite some time now.....

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 9, 2014

    i just tested and within 1 minute of clicking the above link i was chatting with adobe support.

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