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LorraineDianeAbraham
Participant
July 21, 2014
Answered

Licensing help

  • July 21, 2014
  • 1 reply
  • 147 views

I purchased a new apple laptop and my software does not work. An error comes up: Licensing for this product has stopped working. How can I resolve this

    This topic has been closed for replies.
    Correct answer kglad

    make sure you properly install your software. do NOT migrate, move, transfer etc it.

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 21, 2014

    make sure you properly install your software. do NOT migrate, move, transfer etc it.

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    LorraineDianeAbraham
    Participant
    July 21, 2014

    Great thanks! I reinstalled and it worked.

    Sent from my iPhone

    kglad
    Community Expert
    Community Expert
    July 21, 2014

    you're welcome.