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Participant
November 21, 2021
Question

Lighroom 6 registration

  • November 21, 2021
  • 2 replies
  • 204 views

My hard drive broke down and I had to reinstall windows and Lightroom 6.

I have Internet connection, but process for some reasons cannot be completed.

On the beginning I had two options, register now or later.

Right now is only one "Register now".

  Thanks

        Mark Kuras

 

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    November 21, 2021

    Also which version of Windows?   LR6 will never be tested to work on Win 11.

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    November 21, 2021
    Windows 7.
    Lightroom was working previously on this version of Windows, but hard disk
    got corrupted.
    First I tried to reinstall, but program hang on opening.
    Then I decided to reinstall everything on the new windows (the same copy of
    Windows 7).
    Lightroom is working fine on my laptop.

    Thanks
    Mark Kuras
    Nancy OShea
    Community Expert
    Community Expert
    November 21, 2021

    @Mark21861534mqpj,

    You will need to install the Microsoft Easy Fix to enable TLS 1.2 connections on your outdated Win 7 machine.  Also get an updated browser.  Without more secure TLS 1.2 connections enabled, you can't connect with Adobe's or any other commercial web servers.   This article explains it in more depth.

    https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

     

    Incidentally, Win 7 is obsolete.  MS quit supporting it in Jan 2020.  And MS just released Win 11.  So you know what that means. 😥

     

    Best of luck!

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    November 21, 2021

    registration is unneeded and no longer possible. 

     

    installation and activation are needed. what problem with those are you having?

    Participant
    November 21, 2021
    I don't understand.
    If registration is not needed then why program ask for it and I don't have
    any other option.
    I bought Lightroom sometimes ago.
    Thanks
    Mark Kuras