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Participant
January 6, 2022
Question

Lightroom 4 Deactivation

  • January 6, 2022
  • 1 reply
  • 134 views

Hallo!

Ich habe meine LR4 Lizenz auf zwei Geräten aktiviert und möchte sie deaktivieren.

Leider ist LR 4 auf keinem meiner Geräte mehr installiert. Wie kann ich jetzt deaktivieren? Von Adobe bekomme ich keinen Download Link mehr für eine erneute Installation...

Danke für Eure Antworten! Uli

 

++++++++++++++++++++++++++++++++++++++++++++

 

Hi!

 

I have activated my LR4 license on two devices and want to deactivate them.

 

Unfortunately, LR 4 is no longer installed on any of my devices. How can I deactivate now? I can no longer get a download link from Adobe for a new installation ...

 

Thank you for your answers! Uli

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 8, 2022

contact adobe support and request "an activation count reset". ask for nothing else related to lr 4 or you will be referred back here where you cannot be helped.

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human