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Known Participant
January 15, 2018
Question

Lightroom 4, unable to update to 4.4-new Mac computer

  • January 15, 2018
  • 1 reply
  • 867 views

Yes have the same Problem, and agree with Greg, it brings you to support which goes in a circle. Adobe needs to provide the proper link to re download LR4 or provide an upgrade which works with the serial# we have. I don't mind to pay for LR6 Upgrade.

Thanks

Michaela

    This topic has been closed for replies.

    1 reply

    thatsmauri
    Community Expert
    Community Expert
    January 15, 2018

    You will need to contact the support. There is no other way.


    Please note: Lightroom 4 and 5 are no longer officially supported products: Adobe Support Policies: Supported Product Versions (source)

    Alternatively, buy a copy of Lightroom 6 or purchase a Creative Cloud Photography plan.

    smoofe33Author
    Known Participant
    January 15, 2018

    Thank you Maurice

    I tried to find the section where i can purchase LR6, i also could not find that.

    I find Adobe Website very hard to navigate and find stuff. Specially to get to Support.

    Can you please tell me or provide me the link to purchase LR6?

    Thanks so much

    Michaela

    Atul_Saini
    Legend
    April 13, 2018

    Branched to a new discussion.

    Hi Michaela,

    As you have mentioned that you were upgrade to Adobe Photoshop Lightroom 6, I would request you to check out this link: - Adobe Store - Adobe Lightroom 6 - Upgrade.

    I would also request you to check the support options for the same using this link: - What are my contact options? My recommendation would be to choose from CC version so that you can get all the new featural updates and compatibility assurance with the latest OS.

    As Mauricep27921461 mentioned, please go to this link: - Buy Adobe Photoshop Lightroom CC | Photo editing and organizing software for more information on pricing and features.

    Thanks,

    Atul_Saini