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Participant
October 1, 2021
Question

LIGHTROOM 5 DOWNLOAD

  • October 1, 2021
  • 1 reply
  • 218 views

I purchased lightroom 5 about 8 years ago but my last computer crashed and the hard drive was lost - I tried downloading it on my new computer with the disc and for a week it worked but now it does not and the code is invalid - Any idea how to get it up and running on my new computer?

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1 reply

AxelMatt
Community Expert
Community Expert
October 1, 2021

Which operating system do you use?

What has been changed on your system before the error occour?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participant
October 1, 2021

windows 10

the old computer crashed 

when I downloaded the disc it worked but it made me put the code in every time 

then it told me I had 1 day left as a trial - was confused why it said that - the next day I enter the code and nothing happens- lightroom will not open 

 

ProDesignTools
Community Expert
Community Expert
October 1, 2021

Try deactivating the software, rebooting your computer, and then reactivating LR:

 

https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html