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February 22, 2021
Question

Lightroom 5, download on new computer

  • February 22, 2021
  • 1 reply
  • 145 views

Hi, i have problem with downloading Lightroom 5. My old labtop crashed, and when i try to install it on my new computer, there is a message saying that there is no download for this software. What can i do...

Sorry, this software is currently unavailable for download. Please report this error to your associated Partner Help Desk. Apologies for any inconvenience. 

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1 reply

John T Smith
Community Expert
Community Expert
February 22, 2021

Adobe has removed ALL public download links for serial number programs
-links are ONLY available to someone who purchased a download from Adobe
.
For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your Adobe account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor
.
When you have a download, ALWAYS copy it to at least one external device
-a usb flash drive or hard drive, or write to a CD or DVD
-plus a text file containing your serial number

 

If the above doesn't work, try this

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number