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nicolej11064751
nicolej11064751
Participant
September 30, 2017
Answered

Lightroom 5 Error code 213:10

I needed to re-install Lightroom 5 on my MAC - operating system Mac OS Sierra 10.12.6

The install appeared to go just fine, but when I go to open the app I keep getting Error Code 213:10

When installing, I was never asked for a serial number.  Not sure this has to do with the error.

How can I get Lightroom to open?

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    kglad
    kgladCorrect answer
    Community Expert
    September 30, 2017

    Configuration error in Adobe Creative Cloud

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    23 replies

    davido30155259
    Participating Frequently
    December 19, 2017

    Did this resolve your problem? I have the same problem but the guidance given in the answers here does not match what I have in front of me on the screen. If you found another way to start up LR5 successfully?

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 19, 2017

    what do you see?

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    davido30155259
    Participating Frequently
    December 19, 2017

    A 'Lightroom' folder only - it is empty. No SLStore or AdobePCD Folders which the guidance suggest should be there

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 30, 2017

    Configuration error in Adobe Creative Cloud

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    nirvaanj
    Participant
    January 14, 2018

    Hello:

    Your proposed solution didn't work in my case.  I recently updated to High Seirra and installed the Lightroom 5.7.1 from Adobe's archives.  When trying to launch, I get the below error:

    I see that one of the proposed solutions is to rest sharing and permissions on the SL Store and a second folder.  I do not see this folder at the path suggested (i.e. Library/Application Support/Adobe). See image below:

    Not sure what should I do.  reinstalled a few times but no solution yet.

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      mariah65853743
      Participant
      January 19, 2018

      I have the exact same problem, and I have followed all the steps above. High Sierra 10.13.2; no CC subscription.

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      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      September 30, 2017

      May not apply in your case, but I have seen it mentioned that an OLD version of Java must be installed to get an old program (CS6 and earlier) working with your new operating system https://support.apple.com/kb/dl1572?locale=en_US

      Different code, but 213:19 https://forums.adobe.com/thread/1907953 is due to write permissions, so may help with an idea

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