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Participant
February 2, 2022
Question

Lightroom 5 - Installation

  • February 2, 2022
  • 1 reply
  • 314 views

Hallo,

ich habe von meinen Eltern Lightroom 5 DVD erhalten, die nie genutzt wurde und im Schrank verschwand. Ich wollte diese nun bei mir installieren, scheitere jedoch bei der Seriennummer. Der DVD ist ein Abrufcode beigefügt, über den man online eine Seriennummer generiert. Leider erhalte ich die Mitteilung, dass der Code nicht aktiv ist. 

 

Kann mir jemand helfen, dass ich die Seriennnumer noch aktivieren kann?

 

VG

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1 reply

AxelMatt
Community Expert
Community Expert
February 2, 2022

LR 5 is very old and not compatible with modern operationg system. You can't be sure that LR5 is running properly. It can be, but it also can't be. On modern operating system, especially on MacOS the installation program isn't supported and doesn't run. 

 

Which operating system do you use? 

 

To generate a "normal" serial number from a redemption code please take a look here:

https://helpx.adobe.com/de/download-install/kb/redemption-code-help.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participant
February 2, 2022

Hello Axel,

 

my operating sytem is Windows 10. Actualy, I use LR4.4 and it's running perfectly. So I think, LR5 will work.

 

Unfortunately it doesn't work to generate a "normal" serial number from a redemption code. 😞

Are there no other options?

AxelMatt
Community Expert
Community Expert
February 3, 2022

Are you shure that's a redemption code and not a "normal" serial number. A serial number contains 24 digits (4 digits in 6 groups)  like this 1111-2222-3333-4444-5555-6666.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo