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David_n_B
Participant
July 21, 2013
Question

Lightroom 5 installation stuck at "computing space requirements"

  • July 21, 2013
  • 1 reply
  • 908 views

I am trying to install a new copy of Lightroom 5 from DVD, but the installation process gets stuck at the following screen:

It never gets beyond that point.  I have tried leaving it for up to 30 minutes but nothing changes.  If I click "cancel" nothing happens and I then have to use task Manager to close the installation programme.

I am using Windows 8 on a new Dell PC that far exceeds all the minimum specifications.

Any ideas?  Thanks.

This topic has been closed for replies.

1 reply

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David_n_BAuthor
Participant
July 21, 2013

I have now managed to install Lightroom 5.  It seems my computer needed to reboot to install some Windows updates.  I am guessing this was the cause of the problem.  I tried to restart the compuiter but it hung for ages on "restarting".  Eventually I switched off the power and restarted, then tried the install again and it worked fine.  I hope this may help anyone else with the same problem.

MichaelKazlow
MichaelKazlow
Legend
July 21, 2013

I've had that happen with Windows 8. It appears either the OS or the installer doesn't put the restart dialog box to the front of the computer.

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