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Participant
April 5, 2015
Question

Lightroom 5 key doesn't work

  • April 5, 2015
  • 1 reply
  • 150 views

I have purchase Lightroom5 upgrade version for MAC and just re-install my mac and install lightroom5. however, it said my key doesn't work. should i install lightroom 3 then install lightroom5 upgrade version instead of install lightroom 5 directly? where can i down load lightroom 5 upgrade version?

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    1 reply

    Ned Murphy
    Legend
    April 5, 2015

    It is possible you downloaded a Creative Cloud version.  Try downloading thru the page linked below.  An upgrade version is differentiated by the serial number... the software itself only has one version.

    Lightroom - all versions

    Windows

    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows

    Mac

    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh