Skip to main content
roberth5234553
roberth5234553
Participant
February 24, 2015
Question

Lightroom 5 Rejects Student License

  • February 24, 2015
  • 1 reply
  • 75 views

Hi,

I bought Lightroom 5 Student Edition on amazon last nicht. I successfully applied for a serial number, which I received today.

However, Lightroom rejects this serial number (red "X"). I tried installing in english as well as german - no difference.

I've tried versions 5.4 and 5.7, then contacted support, where I was  asked to try 5.2.

This doesn't work either... I would be grateful for any help.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 24, 2015

    make sure you're using 6 groups of 4 numbers (no letters).

    if that doesn't help, contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices