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bobc54037786
Participant
March 17, 2019
Answered

Lightroom 5 [Trying to reinstall: will not accept my serial number]

  • March 17, 2019
  • 2 replies
  • 587 views

I recently upgraded my computer..I had Lightroom 5 on it since 2012.

Found my original email with download link and serial number.

Downloaded Lightroom 5 again..installed..

But it would not accept my serial number..

I understand Adobe does not support it anymore.

Is there a solution ?

Does this mean I have to purchase Lightroom CC ?

Bob

    This topic has been closed for replies.
    Correct answer Govardhan.V

    You may also contact Adobe Support and get the serial number checked once:

    Contact Customer Care

    Reference :

    Find your serial number

    2 replies

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    March 18, 2019

    You may also contact Adobe Support and get the serial number checked once:

    Contact Customer Care

    Reference :

    Find your serial number

    John Waller
    Community Expert
    Community Expert
    March 17, 2019

    Are you entering a 24 digit serial number? All numbers, no letters?

    Do not post the serial number here.