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VznQuest
Participant
September 9, 2013
Question

Lightroom 5 won't install on my Mac...

  • September 9, 2013
  • 1 reply
  • 682 views

All is well until I put in the serial number. Then when I click "Finish", everything just disappears and Lightroom shuts down. No error messages. No freezing. It just vanishes. The serial number is correct, btw. I see the green check icon after typing it in. I've tried inputing the registration info, then clicking Finish, same problem.

I've tried this both with the installation disc that I bought, and with the download from adobe.com.

I am running OSX 10.8.2 on a 2011 Macbook Pro.

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1 reply

V
VznQuestAuthor
Participant
September 10, 2013

Hello Adobe, can I get an answer here? I waite on the phone for 1 hour with customer service to no avail...

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