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arndtm19597764
Participant
September 5, 2018
Answered

Lightroom 6.14 on Surface Go

  • September 5, 2018
  • 2 replies
  • 741 views

Dear Forum. I have installed Lightroom 6.0 on my Surface Go. Everything is working fine. I tried to update to 6.14 but the Abobe installer gave the error message that the installer is broken needs to be reinstalled. Reinstalling Lightroom 6.0 and the installer did not help. Also the use of the adobe clean up tool did not solve the issue. Any advice would be appreciated. Best regards. Arndt

    This topic has been closed for replies.
    Correct answer John T Smith

    For a serial number version you may, if you wish, go to the links in kglad's message and do a direct download

    Problem with Cloud manager https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

    2 replies

    John T Smith
    Community Expert
    Community Expert
    September 5, 2018

    What happens if you download the newer version and do a direct install?

    kglad links in reply #1 here https://forums.adobe.com/thread/2509712 to download program installers

    arndtm19597764
    Participant
    September 5, 2018

    Hello John. No I did not install a newer version. The version 6.0 is working just fine. Just the installation of the version 6.14 is not working. The error message say that the adobe application manager might be damaged.

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    September 5, 2018

    For a serial number version you may, if you wish, go to the links in kglad's message and do a direct download

    Problem with Cloud manager https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

    kglad
    Community Expert
    Community Expert
    September 5, 2018

    what's the exact error message?

    [moved from Creative Cloud Download & Install to Downloading, Installing, Setting Up]