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Participating Frequently
August 5, 2020
Answered

Lightroom 6

  • August 5, 2020
  • 1 reply
  • 493 views

Hi Everyone

I purchased Lightroom 6 as a stand alone downloadable product a number of years ago.

I have just upgraded my computer - how do I get Lightroom 6 installed to my new computer? I dont know what the serial number of the software is.

Any help would be appreciated.

Cheers

Doug

This topic has been closed for replies.
Correct answer kglad

if you purchased from or registered with adobe, check your account using the same adobe id you used to purchase and/or register, https://accounts.adobe.com

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 5, 2020

if you purchased from or registered with adobe, check your account using the same adobe id you used to purchase and/or register, https://accounts.adobe.com

Participant
December 16, 2020

Hi, I did this. Found my product:

Lightroom
1160xxxxxxxxxxxxxxxxxx
Version: 6.0
Platform: Multiple
Registration Date: Dec 28, 2015
 
Downloaded the install file for a new computer. Ran the file, entered the serial number. Then I got: "Serial Number you provided is valid, but a qualifying product could not be found on this computer.". And then I got a prompt to install Lightroom 1-5. (I had LR5 too but want my stand alone 6!).
kglad
Community Expert
Community Expert
December 17, 2020

you have an upgrade license (and serial number).  you must enter the qualifying previous version (lr5 from your description) serial number when prompted.