Hi
I recently purchased a Lightroom 6 Software License and when I went to download I received a message saying that I cannot download because I need a PC running 64 bit. My PC is 32 bit. It doesn't say anywhere on the packaging that a 64 bit PC is required. Needless to say I'm not very happy.
Is there any solution for my problem given that I have paid for the license and also redeemed the product? Please help.
Hi bergm85593026,
I'm sorry to hear you are experiencing problems 
As per Lightroom Classic system requirements, Lightroom 6 does indeed need a processor and operating system
with 64-bit support. You might want to consider upgrading your hardware (including your operating system, as you
can't run 64-bit software on a 32-bit OS!) or get a refund - see Return or exchange a non-subscription product for
details.
Best Regards,
Maurice
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