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katid32219202
Participant
September 22, 2016
Answered

Lightroom 6 cd

  • September 22, 2016
  • 1 reply
  • 527 views

I purchased a cd version of Lightroom 6, but everytime I try to activate it tells me I have to purchase the monthly subscription.  How do I get the program I purchased without having to purchase more?

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1 reply

Bani Verma
Legend
September 22, 2016

Hi Katid32219202,

It seems you have Lightroom Creative Cloud version installed on your machine that's why it is working as trial, I would recommend you to refer to the following link to resolve the issue: How to convert a Lightroom CC trial to Lightroom 6.

Let us know if this helps.

katid32219202
Participant
September 28, 2016

Nothing on that link really made sense to me.  I don't have those icons.  So I'm guessing I'm not even that far yet?  Do I need a certain Windows to complete the installation?  I have 7.  I found a window that asks me to install Lightroom, but a warning tells me OS requirement not met, Windows Vista not supported.  Any thoughts on what I should try next?  THank you so much!

Bani Verma
Bani VermaCorrect answer
Legend
September 28, 2016