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May 5, 2015
Answered

Lightroom 6 Insaller failed to initialize

  • May 5, 2015
  • 2 replies
  • 687 views

I paid and downloaded the installer for the Lightoom 5 to 6 update. When starting the installer afer unpacking the files, it quits with the error message, that it couldn't initialize the installer and I should download the adobe support agent (which is discontinued). That obviously won't solve the problem.

so far I also tried to deinstall the old LR5, but the error still appears.

Here is the PDApp.log. any ideas how to go forward from here?

05/03/15 19:24:11:692 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | Build Version - 8.0.0.160

05/03/15 19:24:11:692 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | Logging Level verbosity Set  to 4

05/03/15 19:24:11:699 | [INFO] |  | ASU | Setup |  |  |  | 5660 | Event Guid generated is: 'ae456e77-1d15-4fd9-ab3b-dc3a25ecf8fe'

05/03/15 19:24:11:699 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | Start Adobe Setup

05/03/15 19:24:11:699 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | TimeLog: Bootstrapper Start

05/03/15 19:24:11:699 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | TimeLog: Start initial checks

05/03/15 19:24:11:700 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | Dictionary Path: C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\resources\Dictionary\de_DE\stringTable.zdct

05/03/15 19:24:11:703 | [INFO] |  | ASU | Setup | PIM |  |  | 5660 | XML is valid

05/03/15 19:24:11:703 | [WARN] |  | ASU | Setup | PIM |  |  | 5660 | Failed to find Node

05/03/15 19:24:11:704 | [INFO] |  | ASU | Setup |  |  |  | 4528 | Event with guid 'ae456e77-1d15-4fd9-ab3b-dc3a25ecf8fe' is being sent

05/03/15 19:24:11:723 | [INFO] |  | ASU | Setup |  |  |  | 4528 | GetIEProxyInfo - No default proxy present on the user machine

05/03/15 19:24:11:723 | [INFO] |  | ASU | Setup |  |  |  | 4528 | GetIEProxyInfo - proxy Url is

05/03/15 19:24:11:749 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | Build Version - 8.0.0.161

05/03/15 19:24:11:750 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | Logging Level verbosity Set  to 4

05/03/15 19:24:11:750 | [INFO] |  | ASU | PIM | Utilities |  |  | 5308 | Folder does not exist

05/03/15 19:24:11:750 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | Build Version - 8.0.0.161

05/03/15 19:24:11:750 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | Logging Level verbosity Set  to 4

05/03/15 19:24:11:750 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | CREATE PIM Instance ...

05/03/15 19:24:11:753 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | trying to createOrUpdatePIMDbSchema.

05/03/15 19:24:11:773 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | SUCCESS Created Tables.

05/03/15 19:24:11:773 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | PIM Database is Up To Date.

05/03/15 19:24:11:773 | [INFO] |  | ASU | PIM | PIM |  |  | 5308 | Updater Inventory location:C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\resources\updaterinventory.dll

05/03/15 19:24:11:774 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | TimeLog: End initial checks

05/03/15 19:24:11:776 | [INFO] |  | ASU | Setup | Setup |  |  | 3800 | TimeLog: Begin Installing

05/03/15 19:24:11:776 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Current OS version is: Major:6, Minor:1, ServicePack:1

05/03/15 19:24:12:299 | [INFO] |  | ASU | Setup |  |  |  | 3684 | HTTP Request Status code 200.

05/03/15 19:24:12:299 | [INFO] |  | ASU | Setup |  |  |  | 4528 | The http request returned HTTP_Status:0 HttpCommunicator error:0

05/03/15 19:24:13:152 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | trying to createOrUpdatePIMDbSchema.

05/03/15 19:24:13:153 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Current db schema version on machine 2.

05/03/15 19:24:13:154 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Current db schema version to install 1.

05/03/15 19:24:13:154 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS Created Tables.

05/03/15 19:24:13:154 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PIM Database is Up To Date.

05/03/15 19:24:13:169 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:171 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:176 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Package id 2079F15B-0A29-45EC-9A38-0AA7982F81E9 is a old Package, new is installed on the system. Size required: 948786

05/03/15 19:24:13:185 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:186 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:190 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Package id F5C0E8F3-C5AE-4231-85E5-826BE4A4053D is a old Package, new is installed on the system. Size required: 2746961

05/03/15 19:24:13:199 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:199 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:200 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Package id ED0F0E42-0710-43F4-92E4-B46CF7362E08 is a old Package, new is installed on the system. Size required: 268601

05/03/15 19:24:13:202 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:203 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:203 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Same Package id E1991EA9-E359-43BA-9DBE-F2657FFAABF4 is installed on the system. This will be repaired. Size required: 4726256

05/03/15 19:24:13:206 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:206 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:207 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Same Package id 68BF9F96-CC6F-4CC1-9C3B-D8F28853EB6E is installed on the system. This will be repaired. Size required: 14487367

05/03/15 19:24:13:209 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:209 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:210 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Same Package id 71796FCB-CA48-4BD1-9D93-D51093659A17 is installed on the system. This will be repaired. Size required: 10972666

05/03/15 19:24:13:215 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:215 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:218 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Package id 76FE3BB4-67F4-4A5B-B90B-1235B9FD1E92 is a old Package, new is installed on the system. Size required: 2576348

05/03/15 19:24:13:221 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:222 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:222 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Package id 20BCB906-2602-4AD6-9778-82F978A95529 is a old Package, new is installed on the system. Size required: 116733

05/03/15 19:24:13:224 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:224 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:224 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Same Package id BDD435DF-A1F7-4D60-BA9D-4366B5AC5C7A is installed on the system. This will be repaired. Size required: 894221

05/03/15 19:24:13:227 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:227 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:230 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | PackageCheck: Package id 577CD58F-FFC9-48EF-B2B7-D04E8141CC72 is a old Package, new is installed on the system. Size required: 6037475

05/03/15 19:24:13:230 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 48152955

05/03/15 19:24:13:230 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Executing Adobe Genuine Validation for all the AAM packages

05/03/15 19:24:13:230 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\core\PDApp.pimx'

05/03/15 19:24:13:231 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\core\PDApp.pima'

05/03/15 19:24:13:232 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\D6\D6.pimx'

05/03/15 19:24:13:232 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\D6\D6.pima'

05/03/15 19:24:13:233 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DECore\DECore.pimx'

05/03/15 19:24:13:234 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DECore\DECore.pima'

05/03/15 19:24:13:234 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DWA\DWA.pimx'

05/03/15 19:24:13:235 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DWA\DWA.pima'

05/03/15 19:24:13:236 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P6\P6.pimx'

05/03/15 19:24:13:236 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P6\P6.pima'

05/03/15 19:24:13:238 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\LWA\LWA.pimx'

05/03/15 19:24:13:238 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\LWA\LWA.pima'

05/03/15 19:24:13:240 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\UWA\UWA.pimx'

05/03/15 19:24:13:240 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\UWA\UWA.pima'

05/03/15 19:24:13:242 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\CCM\CCM.pimx'

05/03/15 19:24:13:242 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\CCM\CCM.pima'

05/03/15 19:24:13:244 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\IPC\IPC.pimx'

05/03/15 19:24:13:244 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\IPC\IPC.pima'

05/03/15 19:24:13:246 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P7\P7.pimx'

05/03/15 19:24:13:247 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Validating package file: 'C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P7\P7.pima'

05/03/15 19:24:13:248 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Adobe Genuine Validation PASSED for all the AAM packages

05/03/15 19:24:13:248 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\core\PDApp.pimx

05/03/15 19:24:13:251 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:251 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:307 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/core/ destPath :C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp/core/

05/03/15 19:24:13:307 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Function :copyPrimitive

05/03/15 19:24:13:941 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\D6\D6.pimx

05/03/15 19:24:13:944 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:13:944 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:13:984 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/D6/ destPath :C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp/D6/

05/03/15 19:24:13:984 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Function :copyPrimitive

05/03/15 19:24:14:692 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DECore\DECore.pimx

05/03/15 19:24:14:695 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:14:695 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:14:727 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DECore/ destPath :C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp/DECore/

05/03/15 19:24:14:727 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Function :copyPrimitive

05/03/15 19:24:14:778 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DWA\DWA.pimx

05/03/15 19:24:14:779 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:14:779 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:14:822 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertPackageUpdateList.

05/03/15 19:24:14:822 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertAppletRegInfoList.

05/03/15 19:24:14:824 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:15:302 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\DWA\DWA.pimx.

05/03/15 19:24:15:319 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P6\P6.pimx

05/03/15 19:24:15:325 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:15:326 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:15:394 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertPackageUpdateList.

05/03/15 19:24:15:395 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertAppletRegInfoList.

05/03/15 19:24:16:280 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P6\P6.pimx.

05/03/15 19:24:16:296 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\LWA\LWA.pimx

05/03/15 19:24:16:300 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:16:300 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:16:358 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertPackageUpdateList.

05/03/15 19:24:16:358 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertAppletRegInfoList.

05/03/15 19:24:16:360 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:17:309 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\LWA\LWA.pimx.

05/03/15 19:24:17:321 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\UWA\UWA.pimx

05/03/15 19:24:17:324 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:17:324 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:17:359 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/UWA/ destPath :C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp/UWA/

05/03/15 19:24:17:359 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Function :copyPrimitive

05/03/15 19:24:18:233 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\CCM\CCM.pimx

05/03/15 19:24:18:236 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:18:236 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:18:277 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/CCM/ destPath :C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp/CCM/

05/03/15 19:24:18:277 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Function :copyPrimitive

05/03/15 19:24:18:321 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\IPC\IPC.pimx

05/03/15 19:24:18:321 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:18:321 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:18:348 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertPackageUpdateList.

05/03/15 19:24:18:348 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:18:348 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS insertAppletRegInfoList.

05/03/15 19:24:18:403 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | SUCCESS installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\IPC\IPC.pimx.

05/03/15 19:24:18:417 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | START installPackage at file C:\Users\Ruediger\Desktop\Adobe\Photoshop Lightroom 6.0\packages\P7\P7.pimx

05/03/15 19:24:18:418 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | XML is valid

05/03/15 19:24:18:418 | [WARN] |  | ASU | PIM | PIM |  |  | 3800 | Failed to find Node

05/03/15 19:24:18:441 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/P7/ destPath :C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp/P7/

05/03/15 19:24:18:441 | [INFO] |  | ASU | PIM | PIM |  |  | 3800 | Function :copyPrimitive

05/03/15 19:24:21:107 | [INFO] |  | ASU | Setup | Setup |  |  | 3800 | TimeLog: End Installing. Now launching PDApp

05/03/15 19:24:21:607 | [FATAL] |  | ASU | Setup | Setup |  |  | 3800 | Adobe Application Manager executable does not exist at the location: C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe

05/03/15 19:24:21:607 | [FATAL] |  | ASU | Setup | Setup |  |  | 3800 | Unable to launch PDApp. File missing

05/03/15 19:24:21:607 | [INFO] |  | ASU | Setup |  |  |  | 3800 | Event Guid generated is: '0e6ebfb2-cce8-4239-839e-9d2f210d62b7'

05/03/15 19:24:21:607 | [INFO] |  | ASU | Setup |  |  |  | 3800 | Event Guid generated is: '9694039e-f042-4c59-b73e-52ef1ebd2b9a'

05/03/15 19:24:21:610 | [INFO] |  | ASU | Setup |  |  |  | 4528 | Event with guid '0e6ebfb2-cce8-4239-839e-9d2f210d62b7' is being sent

05/03/15 19:24:21:631 | [INFO] |  | ASU | Setup |  |  |  | 4528 | GetIEProxyInfo - No default proxy present on the user machine

05/03/15 19:24:21:631 | [INFO] |  | ASU | Setup |  |  |  | 4528 | GetIEProxyInfo - proxy Url is

05/03/15 19:24:23:844 | [INFO] |  | ASU | PIM | PIM |  |  | 5660 | PIMSqlite closeDB status 0

05/03/15 19:24:23:846 | [INFO] |  | ASU | PIM | PIM |  |  | 5660 | PIMSqlite closeDB status 0

05/03/15 19:24:23:846 | [INFO] |  | ASU | PIM | PIM |  |  | 5660 | FREE PIM Instance ...

05/03/15 19:24:23:847 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | cleanUSF: Deleting Path C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp

05/03/15 19:24:23:847 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | Setting current directory to C:\Users\Ruediger\AppData\Local\Adobe\OOBE

05/03/15 19:24:24:379 | [WARN] |  | ASU | Setup | Setup |  |  | 5660 | Error in deleting folder C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp\P7. Error Code:145

05/03/15 19:24:24:429 | [ERROR] |  | ASU | Setup | Setup |  |  | 5660 | Error in deleting folder C:\Users\Ruediger\AppData\Local\Adobe\OOBE\PDApp. Error Code:145

05/03/15 19:24:24:429 | [ERROR] |  | ASU | Setup | Setup |  |  | 5660 | Error in deleting folder C:\Users\Ruediger\AppData\Local\Adobe\OOBE. Error Code:145

05/03/15 19:24:24:429 | [ERROR] |  | ASU | Setup | Setup |  |  | 5660 | Error in deleting folder C:\Users\Ruediger\AppData\Local\Adobe. Error Code:145

05/03/15 19:24:24:429 | [INFO] |  | ASU | Setup | Setup |  |  | 5660 | =================  End Adobe Setup. Exit code: 1  =================

05/03/15 19:24:24:429 | [INFO] |  | ASU | Setup |  |  |  | 5660 | Waiting for the async thread to get the task completed

05/03/15 19:24:25:150 | [INFO] |  | ASU | Setup |  |  |  | 4276 | HTTP Request Status code 200.

05/03/15 19:24:25:151 | [INFO] |  | ASU | Setup |  |  |  | 4528 | The http request returned HTTP_Status:0 HttpCommunicator error:0

05/03/15 19:24:25:151 | [INFO] |  | ASU | Setup |  |  |  | 4528 | Event with guid '9694039e-f042-4c59-b73e-52ef1ebd2b9a' is being sent

05/03/15 19:24:25:172 | [INFO] |  | ASU | Setup |  |  |  | 4528 | GetIEProxyInfo - No default proxy present on the user machine

05/03/15 19:24:25:172 | [INFO] |  | ASU | Setup |  |  |  | 4528 | GetIEProxyInfo - proxy Url is

05/03/15 19:24:25:684 | [INFO] |  | ASU | Setup |  |  |  | 3020 | HTTP Request Status code 200.

05/03/15 19:24:25:685 | [INFO] |  | ASU | Setup |  |  |  | 4528 | The http request returned HTTP_Status:0 HttpCommunicator error:0

05/03/15 19:24:25:685 | [INFO] |  | ASU | Setup |  |  |  | 4528 | Async thread is completed. Now exiting from function.

    This topic has been closed for replies.
    Correct answer kglad

    start at the top and work your way down applying applicable fixes until your problem is resolved.

    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

    if, your error is:

    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."

    first, rename OOBE Folder to OOBE.old.

    to find OOBE:

    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE

    32 bit win OS: Program Files \Common Files\Adobe\OOBE

    mac os: HD>library>application support>adobe>caps

    mac os: USER>library>application support>adobe>OOB

    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

    if you're using a dvd to install:

    copy the disc contents to a desktop directory and install from that directory.

    if you're using a mac:

    1. Try to Create a new user account in Mac with Administrator Priviledges.

    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them

    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.

    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.

    5. Start the installation again.

    if everything applicable above fails, check your installation logs:

    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

    2 replies

    Participant
    May 5, 2015

    combination of all did the trick. thanks.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 5, 2015

    start at the top and work your way down applying applicable fixes until your problem is resolved.

    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

    if, your error is:

    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."

    first, rename OOBE Folder to OOBE.old.

    to find OOBE:

    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE

    32 bit win OS: Program Files \Common Files\Adobe\OOBE

    mac os: HD>library>application support>adobe>caps

    mac os: USER>library>application support>adobe>OOB

    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

    if you're using a dvd to install:

    copy the disc contents to a desktop directory and install from that directory.

    if you're using a mac:

    1. Try to Create a new user account in Mac with Administrator Priviledges.

    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them

    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.

    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.

    5. Start the installation again.

    if everything applicable above fails, check your installation logs:

    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html