Lightroom 6 standalone - serial number can not be validated

Forum|Forum|7 years ago
December 17, 2018
1 reply
1828 views

Hy

I bought a LR6 standalone last saturday from Adobe website (updating from LR5) but the system advised me that serial number can't be validated.

How can I proceed ?

Do I need a new serial number ??

Alberto S. Italy

alby65@hotmail.it

This topic has been closed for replies.

dj_paige

Legend

The serial number from Lightroom 5 will not work with LR 6. When you purchased LR 6, you should have received a serial number for LR 6 via e-mail. Check your junk mail folder. If that's not it, then go to Adobe Account and your serial number ought to be shown there.

A

Alby65Author

Participant

Yes, I had it (from my account Adobe), serial code for LR6, but IT doesn’t work !

Thanks

Alberto Serra

Inviato da iPhone

Il giorno 17 dic 2018, alle ore 12:48, dj_paige <forums_noreply@adobe.com<mailto:forums_noreply@adobe.com>> ha scritto:

Lightroom 6 standalone - serial number can not be validated

created by dj_paige<https://forums.adobe.com/people/dj_paige> in Lightroom Classic CC — The desktop-focused app - View the full discussion<https://forums.adobe.com/message/10818476#10818476>

dj_paige

Legend

Did you check your e-mail junk folder for the e-mail from Adobe that contains your serial number? Did you check to make sure you copied the Lightroom VERSION 6 serial number and not the Lightroom VERSION 5 serial number?

Also, please follow these instructions: How to convert a Lightroom CC trial version to licensed Lightroom 6 copy

If none of those help, then please quote the exact word-for-word error message.

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