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Participant
July 15, 2021
Answered

Lightroom 6 upgrade download unavailable

  • July 15, 2021
  • 2 replies
  • 293 views

To Adobe support staff

I bought Lightroom 6.14 as an downloaded upgrade to Lightroom 4. My hard drive crashed and I need to install the upgrade again but Adobe says it is not available. How can I get it back?

 

I have processed thousands of photos with Lightroom 6.14 but did not export them. How can I recover this work without spending more money? 

This topic has been closed for replies.
Correct answer Rob_Cullen

All as above from @John T Smith 

And you will need the Serial Numbers for BOTH Lr4 and Lr6.

Do NOT install the Adobe Creative Cloud Desktop App.!

 

 

2 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
July 16, 2021

All as above from @John T Smith 

And you will need the Serial Numbers for BOTH Lr4 and Lr6.

Do NOT install the Adobe Creative Cloud Desktop App.!

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
John T Smith
Community Expert
Community Expert
July 15, 2021

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number if you have CS6/CS5