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stevem12382819
stevem12382819
Participant
May 13, 2015
Answered

Lightroom 6 won't install, 'OS requirement not met'. Says Vista not supported when I have 7 SP1

  • May 13, 2015
  • 1 reply
  • 151 views

Your answer did not work for me as the compatibility option is greyed out - although I am a local admin.

Have tried running setup.exe as admin but get the same message - it still stops after serial number entry when asking to "click on product name to customize options".

Have tried installing after running compatibility troubleshooter - Windows tried to install as XP SP2.

It appears that the initial setup.exe of 77 KB is the problem.

Ran the actual set-up.exe of 2766 KB located in "Win Support Files" folder and now get past that problem and it is now installing Visual C++ 2010

Update - install ran fine and completed successfully.

    This topic has been closed for replies.
    Correct answer kglad

    right click the instillation file > properties > compatibility > tick run in compatibility mode > select win 7.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 13, 2015

    right click the instillation file > properties > compatibility > tick run in compatibility mode > select win 7.

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