Lightroom 6 wont run. Splash Screen won't go away. Task Mgr "Not Responding"

Forum|Forum|10 years ago
April 25, 2015
6 replies
3241 views

Downloaded and installed (twice), clicked ok to update LR 5 catalog (don't find a LR 6 cat however) but splash screen won't go away and program wont run. Blue spinning circle on forever, task manager says Not Responding.

Logged out of adobe and back in, no help.

This topic has been closed for replies.

Correct answer bobgcaruso

I downloaded and install Creative Cloud and now Lightroom 6 works, apparently it is looking for it on initial startup...................how are we suppose to know?

cfehlinger

Participant

Indeed odd. Worked fine for about 5 months until this week when it hung indefinitely on the splashscreen. Installing Adobe Application Manager resolved the issue, even though I do not use the CC version.

A

anikmuan

Participant

I report same thing worked for me.

LR6 disk only (not CC) version stops responding at splash screen.

Tried renaming SLCache and SLStore folders as recommended by Adobe, that doesn't work.

Downloaded CC App -- for some reason it says LR CC is installed and suggests updating it -- I did nothing further with CC App, opened LR 6 normally, then closed CC App.

Very strange, and I have no idea why it started doing this. Humbling to note that whenever Adobe finds it convenient they can deny access to "my" catalog and "my" LR install in this manner. I was hoping to avoid that by going with the disk rather than cloud subscription. Presumably they'll use this approach someday to migrate me to their cloud service -- or else.

D

debbyc60598352

Participant

so where is creative cloud? I just bought LR6 so thought I wouldn't get any cloud stuff

O

oper8nrunAuthor

Participating Frequently

Go to Adobe website for Lightroom. You cannot avoid being asked to download CC App. Do it, and Lightroom should work. (did for me and Bob)

CC is like stepping in dog poop: can't get rid of it.

bobgcarusoCorrect answer

Participating Frequently

I downloaded and install Creative Cloud and now Lightroom 6 works, apparently it is looking for it on initial startup...................how are we suppose to know?