Lightroom cc 2015 will not open after install today, 4/24/15

Forum|Forum|11 years ago
April 25, 2015
2 replies
381 views

Today, 4/24/15, downloaded and installed Lightroom cc 2015 on my WIN 7 Dell 8300 Desktop machine. The Icon appears on the desktop but it won't open. I located the .exe file and double clicked on it and it won't open either. The installed program listing indicates that Lightroom was installed today but it won't open. I am currently running Lightroom 5.x, Photoshop cc 2015 and they still boot ok; they were also updated this afternoon. Anybody have the same experience and figure out what needs to be done to fix the install?

Bob F

Creative Cloud

This topic has been closed for replies.

Correct answer Pattie-F

Robert-

please try signing out and back in (different from quitting the app) see this link:

sign in and sign out of the Creative Cloud desktop app

IF that doesn't help, please see option 2 at this link:
Lightroom doesn't launch or quits automatically after splash screen

Regards,

Pattie

Pattie-FCorrect answer

Legend

Robert-

please try signing out and back in (different from quitting the app) see this link:

sign in and sign out of the Creative Cloud desktop app

IF that doesn't help, please see option 2 at this link:
Lightroom doesn't launch or quits automatically after splash screen

Regards,

Pattie

R

rbobfAuthor

Participant

Thanks Pattie-F:

Thanx. I tripped over this answer later last night and figured out the mechanics and your right it does work. Hadn't had a chance to get online this morning till now to note the find but do appreciate all the help.

The "mechanics" involve opening the "CREATIVE CLOUD" submenu, in my case from the icon on my desktop, and then going to the little "gear" symbol in the upper right corner and then selecting sign-out option. Then simply sign yourself back in. Works magically. Also recognizes my existing catalog. Don't understand why this step was needed. But...???

Bob F