Lightroom CC download stops at 42%

Question

I've been trying to install Lightroom through the CC desktop app, but it always stops at 42% with an "installation failed" message.

I've tried uninstalling and reinstalling CC, as well as using the cleaner tool.

Other apps install just fine through CC.

When I delete the CC app and download Lightroom from the Adobe website (so that it uses its own installer), the installation gets to 63% and then fails.

I am running Mac OS X Sierra.

When I click on the "More Information" on the error window, it takes me to a blank browser page ( file:///tmp/C26E7592-12C9-4A6E-B772-6461B3B9D0A2/Summary.htm?mv=product&mv2=accc )

Jeffrey_A_Wright · Accepted Answer

Same error : /Screenshot:And once again, clicking "more information" brings me to the same blank browser page - file:///tmp/D8AF9DE6-ED56-44B7-8B93-9C37A342001E/Summary.htm?mv=product&mv2=acccHowever, navigating to that file in Finder gets me here:Jellyfrank I am sorry that you continue to face installation failures of Lightroom CC 2015 on macOS 10.12. If the suggestions currently offered have not resolve the error then please review the product installation log to determine the cause of the installation failure. Details on how to locate the installation log can be found at Troubleshoot Adobe Creative Cloud install issues with log files​.You are welcome to post any errors you discover to this discussion. The most recent errors will be at the end of the file.

javaunf49343446 · Answer

If you're on wifi, try to use mobile hotspot from your cell phone plan. That solved my problem!!

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