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MarioP_
Participant
April 23, 2015
Answered

Lightroom (CC) on windows 8.1 64bit is not starting after successful installation without any message

  • April 23, 2015
  • 4 replies
  • 1469 views

I have updated with my creative cloud abbo Photoshop cc 2014 and Lightroom. The update has installed the new Lightroom in parrallel with my existing lightroom 5.71 (64bit). This is still working. I have also updated Photoshop CC 2014 without any issue.

Lightroom has installed only one link in programs and not a Folder and no link on Desktop. This link is directing to "C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe".

I am using Windows 8.1 in 64bit. I have de-installed the new lightroom already and installed again. same result.

Does anyone have a tip what to do?

This topic has been closed for replies.
Correct answer douglasp78665053

You need to sign completely out of Adobe Creative Cloud and sign back in. To sign out use the procedure at:  Sign in, Sign out | Creative Cloud desktop app.  Click on lightroom in creative cloud and lightroom will launch.

4 replies

YvonvdWijk
YvonvdWijk
Participant
April 23, 2015

Same here, I have tried everything ...deleted LR5, deleted the update and installed it again, but it still don't work.

Very frustrating

B
browncardinal
Participant
April 23, 2015

Not starting  on win 7 64  bit either 

Sent on a Sprint Samsung Galaxy Note® 3

G
gbruce40
Participant
April 23, 2015

I also began to install the new Lightroom CC (2015) and updated Photoshop 2014 to version 2014 2.2 (64bit) and Bridge.to 6.1.0.116 x64 all from the Creative Cloud Apps. I had things to do and when I came back, Lightroom had installed, with a new icon just called Lightroom and Photoshop and Bridge had failed to complete the download, according to creative Cloud. I tried everything I could think of to get them to finish the download and got a message saying that bridge was corrupt and nothing at all for Photoshop.

In desperation I restarted my computer and opened Creative Cloud and the downloads started again! They eventually installed with no help from me and now work properly. When you open the new Lightroom it prompts you to let it build a new catalogue. No problem other than you now have two versions of Lightroom, one identified as v5.7.1 64-bit, the other just as Lightroom. You then have to rename the icon to CC (2015).

Basically, some of these updates are a pain with many problems. Looking for information on problems can take forever. Getting help is such a time waster and some of the live help personnel do not seem to be very well trained. The whole Photoshop system seems to have got way too big to be easily handled. It needs to be reorganized. [End of rant]

    B
    browncardinal
    Participant
    April 23, 2015

    sane problem

    D
    douglasp78665053
    Participant
    April 23, 2015

    Same problem here

    C
    chavovaldivia
    Participant
    April 23, 2015

    I have the same problem, and so far I haven.t been able to fix it or to get any help,,,if I find a fix for this I will let you know....

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