Lightroom CC says that my trial has ended even though I paid for it. What do I do?

Forum|Forum|8 years ago
March 18, 2018
5 replies
5393 views

I have a student subscription for Adobe Creative Cloud and all the other apps are fine except Lightroom, which naturally is also the only one I need to use regularly. Can some one help me?

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Correct answer John T Smith

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

K

kathrynj88601281

Participant

I am also having this problem and none of these solutions have worked.

M

MrLufus

Participant

Hey, im here cause I currently experience the same issue with Lightroom 2021.
My Creative Cloud Subscription is valid and Lightroom is always telling me.

"Trial expired ... Buy now" if I press on "Buy now" it just tells me that my subscription is valid, but nothing changes. So I'm not able to use Adobe Lightroom in any way.

Since I'm into Photography and need this App everyday I think this isn't how Adobe used to be. Btw I already called the support twice, but they couldn't help. We reinstalled Adobe twice and logged out and in multiple times. I'm just anoyed by this Creative Cloud System.

And the whole user experience...