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Participant
August 7, 2018
Answered

Lightroom CC trial has expired. Only just installed it. [was: gerry]

  • August 7, 2018
  • 6 replies
  • 393 views

Just installed Lightroom CC on prelease trial. When I try to activate my  7 day trial Ikeep getting mssg Trial has expired. Can anyone help as trying to contact Adobe is like pulling Hens teeth.

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Correct answer Abambo

Prerelease software is not discussed here. Please go to the correct place to discuss that.

6 replies

Abambo
Community Expert
Community Expert
August 8, 2018

To contact Adobe: Contact Customer Care

If I'm understanding your request, you want to try Lightroom CC and the system tells you that the trial expired?

Did you install Lr CC prior to this?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
August 8, 2018

I had previously installed a trial of lightroom cc. This application was the result of an email from Adobe asking if I would be willing to take part in a Pre-release  installation of lightroom cc'd. If I can't use the application fully I will have to uninstall.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
August 8, 2018

Prerelease software is not discussed here. Please go to the correct place to discuss that.

ABAMBO | Hard- and Software Engineer | Photographer
Bani Verma
Legend
August 8, 2018

Moving this to the correct forum Adobe Creative Cloud​ community.

Mohit Goyal
Community Manager
Community Manager
August 8, 2018