Lightroom Classic activation

Forum|Forum|11 months ago
February 9, 2025
1 reply
1678 views

Hi, I cannot activate my old Lightroom when swapping all my stuff to new notebook. When I enter S/N then installer complains about invalid key. AFAIR I did it several times when changing HW, I believe I deactivated old instance and activated new one without issues. Now referring help page says something about inability to activate old software. I do not think licence was time limited in classic to ban activation.

Please tell me how to proceed to run LR on new hardware. I do not want to experiment with activated instances not to loose them. Thanks

Kind regards

-Tomas

Correct answer kglad

invalid key is because you're using the wrong key (6 groups of 4 numbers = 24 numbers), or the wrong installation file. ie the file and number must match.

kglad

Correct answer

Community Expert

invalid key is because you're using the wrong key (6 groups of 4 numbers = 24 numbers), or the wrong installation file. ie the file and number must match.

T

TMa23Author

Participating Frequently

Correct, I entered S/N from original product, not from upgrade. Thanks! But I proceed to page where I need Accept legal conditions but when I press Accept then LR silently disappears. It is fresh Windows 11 installation.

kglad

Community Expert

with an upgrade, if the qualifying product is not installed and activated, you will be prompted for the upgrade's serial number, then you'll be prompted for the qualifying product's serial number. enter the correct number at the correct time and installation will proceed.

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