LIghtroom Classic And Photoshop Won't Update

Question

I have LrC 14.5.1. I've been trying to update Lightroom Classic to 15 and Photoshop to version 27 and they won't update. It says "Update Failed". Lightroom updated though. And so did Bridge. But Photoshop and Lightroom Classic did not. I've tried updating from the program itself and from the Creative Cloud program from my desktop. Both programs work fine. My internet connection hasn't changed, Like I said, LIghtroom updated just fine. I'm logged in to both programs. I apologize if this question has already been answered, but I can't find the answer.

Jeffrey_A_Wright · Accepted Answer

I finally found an answer, I think. Do I need to upgrade my
Windows OS? I have 10. I think I need 11. Thanks for your time. Darrell

No, sorry, Darrell, but the system requirements for Lightroom at https://adobe.ly/4qxTWzn and the system requirements for Photoshop at https://adobe.ly/3JGvMC1 both indicate Windows 10 is still supported.

Please make sure you have applied any available updates, and you may want to consider enrolling in Microsoft's extended support program if you are planning to use Windows 10 in 2025 and beyond. ^JW

dj_paige · Answer

Is the ENTIRE error message "Update Failed" or is there more in the error message? If there is more, please provide the entire error message.

What is your version NUMBER of Windows or MacOS? We need the version NUMBER and not words like "latest" or "up-to-date". For Windows its something like Windows 10 or Windows 11 and also we need the version which is not a number but something like 25H2.

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