Participant

Answered

Lightroom classic installation download is just gibberish

Forum|Forum|4 months ago
September 18, 2025
2 replies
144 views

I am a regulat Lightroom Classic user on Windows and have recently moved to a new computer so was downloading Lightroom Classic installation app from the internet. A crdownload type file appeared in downloads but did not open when clicked. It did offer me a choice of potential apps to use for opening: Notepad, Windows media or Word but they all just showed gibberish.

Does antyone know how i get out of this situation?

Windows

Correct answer dj_paige

If you download the Creative Cloud application from Adobe, this should not be a problem.

https://www.adobe.com/download/creative-cloud

Since you are having the problem you described, I am guessing that you didn't do it that way.

Community Expert

Community Expert

what lrc version? eg, part of a cc subscription or lr 6, eg?

dj_paigeCorrect answer

Legend

If you download the Creative Cloud application from Adobe, this should not be a problem.

https://www.adobe.com/download/creative-cloud

Since you are having the problem you described, I am guessing that you didn't do it that way.

Participant

Thanks, dj-paige. That worked perfectly.

Community Expert

Community Expert

thanks for the update which meant you have an active cc subscription.